|
What is required? |
You must have a high-speed internet
connection at your store.
|
|
How does the backup work? |
We install
and configure an FTP services from your XP
or 2000 computer. We will create a special user that is password
protected. Then we create a list of files to be backed up, and set a
scheduled time that your computer connects with our secure, encrypted
server every day. At the scheduled
time, your
archived, encrypted backup is stored in a secure location. It's that simple.
Remeber- no-one is calling in to your computer. You have full
control and protection.
|
|
How are the backups
retrieved if they are ever needed? |
You place a call to our support
center, and our server will upload the current backup directly to your
computer. Many of our clients elect to have one of our technicians
come out assist with the restoring.
|
|
How much storage area will be required? |
There are two criteria that determine
this. The first is the number and size of the data you want
backed up. Remember, you only need to back up data, not program
files.
The second is the number of days you want historical back ups kept.
Let's say your data files, after archiving, come to 1.5 MB in size.
You want to keep seven days worth of backups, so you would take 1.5
times 7, which would be 10.5 MB worth of storage.
|
|
Is the stored data safe? |
Our backup FTP software compresses the
data with a compression password, then the data is encrypted.
The data is stored not only on our redundant file server, but also on
our own backups which are monitored daily. You are the only one that
can read and restore your data with the passwords and encryption keys.
|
|
What about data integrity? |
We ALWAYS run full backup
sets during each session, assuring that the latest of everything is on
one set of backups. The data is also brought over to another
site that is seperate from the network.
|
|
Is there a chance files won't get backed
up? |
Our software skips over any files that
are open on your computer. Make sure that you don't have necessary
data files open. By scheduling the backups in the early morning
hours (after midnight, before 5am), you reduce the risk of open data
files.
|
|
What geographical locations do you serve? |
Right now, we service clients that are
based in Louisville and Southern Indiana. If you are outside
that area, and have IT techs that can set up FTP on your computer, we
can service your needs as well.
|
|
How do I get started? |
By calling our support center at
(502) 454-3727. We will arrange to
get everything set up for you.
|